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FAQ's - Charter Coaches & Buses


What does it mean to charter a coach or bus?

To charter a coach or bus means that Cole’s Coaches will provide a tour driver for the trip. 


Who can hire charter coaches and buses?

Any person or group can charter a coach or bus.


How many days can I charter coaches and buses?

The vehicles can be chartered for any length of time.

Where can charter coaches and buses travel?

The vehicles can travel to most destinations, however they cannot be driven on roads deemed unsuitable for large vehicles.  Other situations where caution needs to be taken are on roads where there are low bridges or spaces where there is limited room for manoeuvring.


What is the difference between a coach and a bus?

Basically a coach has more features than a bus e.g. reclining seats, restroom. Refer to 'Our Fleet'


Do I need to pay a deposit once a booking is confirmed?

A $200 deposit may be required to secure your booking. A security bond of $1000 may also be imposed at the discretion of Cole’s Coaches.


Do cancellation fees apply?

If the vehicle is cancelled less than seven days prior to the date hired, a cancellation fee of $200 may apply.


How do i pay for the charter of a coach or bus?

An invoice will be sent to you either prior to your travel date or after you return.


Can accommodation, attraction, meals, event tickets, cooks / guides and alternative transport be organised by Cole’s Coaches?

Yes, Cole’s Coaches have access to a range of suppliers and can be packaged with the charter of a coach or bus.  Cole’s Coaches are constantly on the road and are therefore kept up-to-date with the suppliers and standard of accommodation etc. Discounted rates can be obtained from suppliers for groups that use Cole’s Coaches.


What other equipment do Cole’s Coaches have available for use on charter trips?

Cole’s Coaches have the following available for use on charter trips:
Fully equipped safari trailers, camping tents, BBQ’s, tables and chairs, hot water units, cutlery and crockery, outside lights and large eskies. Charges may apply for the use of some equipment.


Is the consumption of alcohol or smoking allowed on the vehicles?

In most cases consumption of alcohol is allowed on the vehicle, however it is the responsibility of the hirer and driver in regards to alcohol.
Smoking is not allowed on any of the vehicles.


When travelling though or in melbourne, who pays for the use of citylink?

Some vehicles are fitted with e-Tag devices. Prior to travel, please advise if you will be using Citylink. This will then be added to your bill.


What happens if the vehicle has been damaged?

If the vehicle has been damaged through the negligence of any persons in the group, the hirer will then be responsible for any repair costs.









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